Non-Refundable Payment
Payments are non-refundable, even if you miss a session.
Appointment Cancellation
To cancel an appointment, notify us 24 hours in advance. No refunds for cancellations.
Session Validity
Booked sessions are valid for 1 month, including rescheduling.
Rescheduling
To change your session time, request it via email or by calling on 09154234985 before 24 hours for a different day, or 12 hours for the same day. It should also be noted that a session can only be rescheduled once and beyond that, the client would have to make the booking again.
Rescheduling Deadline
You must reschedule within 1 month of booking; otherwise, your appointment will remain canceled with no refund.
Student Package
Only applies to clients aged 24 and below. The client must show an ID card for validation which can be asked anytime before, during, or post session.